Information technologies have a big place in our business and daily life. It is a must in social, commercial and scientific media. When it comes to information technologies, it covers all the activities that an information processing unit can offer, from internet services to archiving, from technical services to software services. A technology that is widely used and increasingly widespread and developing must be sustainable, manageable and controllable.

The purpose of this standard is to continuously improve and improve the abilities and performances of organizations or units providing information technology services to meet the expectations of their internal / external customers. It is a process-based standard and can be integrated with standards such as quality or information security.

Why is ISO IEC 20000-1 certification required?

• When there is a need to demonstrate service availability in a sustainable, sufficient and appropriate performance (performance rate), an audit activity conducted by an independent organization should be applied. Bosscert offers this service with its competent and experienced auditor staff.
• Independent certification is sought from organizations or units that have recently sought to provide services in information technology service procurements, to demonstrate that they are working in accordance with this standard.

Which organizations can obtain ISO IEC 20000-1 certificate?

• All independent or units within an organization offering information technology services (software, hardware, internet, infrastructure, technical service, database, archiving, backup etc.) can apply for certification in this standard.